At JiliHots, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a JiliHots player in the Philippines. We are committed to handling your information with transparency and care.
These highlights summarise our key privacy commitments. Please read the full policy below for complete details.
JiliHots uses industry-standard SSL encryption and secure server infrastructure to protect your personal data from unauthorised access, disclosure, or misuse. Your account credentials and financial information are stored using robust security protocols at all times.
JiliHots does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is shared only where strictly necessary for service delivery, regulatory compliance, or fraud prevention — never for commercial gain by outside parties.
JiliHots processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully respected and upheld.
As a JiliHots player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent where processing is consent-based. Contact our support team to exercise any of these rights.
JiliHots uses cookies and similar tracking technologies to improve your experience on the Platform, analyse usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings. Essential cookies required for Platform functionality cannot be disabled.
JiliHots retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and accounting obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
JiliHots ("JiliHots," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the JiliHots online casino platform, accessible at jilihots.net and any associated mobile applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how JiliHots collects, uses, stores, shares, and protects personal data relating to registered players and visitors to the Platform.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data processed by JiliHots in connection with the operation of the Platform and the provision of online gaming services to players in the Philippines and elsewhere.
By registering an account on JiliHots, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read together with the JiliHots Terms & Conditions, which govern your use of the Platform generally.
JiliHots collects the following categories of personal data in connection with the operation of the Platform:
JiliHots collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or respond to surveys. You are responsible for ensuring that the information you provide is accurate and up to date.
When you access and use the JiliHots Platform, certain technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device information, browser type, and browsing behaviour on the Platform. See Section 7 (Cookies) for more detail.
JiliHots may receive personal data about you from third-party sources in limited circumstances, including:
JiliHots uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Age and identity verification (21+ requirement) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing and improving gaming services | Gaming activity and technical data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Anti-money laundering compliance | Identity, financial, and transaction data |
| Responsible gaming monitoring and support | Gaming activity and communications data |
| Customer support and dispute resolution | Communications and account data |
| Marketing communications (with consent) | Contact and communications data |
| Platform analytics and improvement | Technical and usage data (anonymised where possible) |
| Legal and regulatory compliance | All categories as required |
JiliHots will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
JiliHots processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
JiliHots does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
JiliHots engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on JiliHots' instructions and in accordance with applicable data protection law.
JiliHots may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory direction. JiliHots will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of JiliHots' business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
JiliHots may share your personal data with other third parties where you have given your explicit prior consent to such sharing.
JiliHots uses cookies and similar technologies (such as web beacons, pixel tags, and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, etc.).
JiliHots implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, JiliHots will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.
JiliHots retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, and accounting obligations. The following general retention periods apply:
When personal data is no longer required, JiliHots will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by JiliHots:
To exercise any of these rights, please contact the JiliHots Data Protection Officer using the contact details in Section 15. JiliHots will respond to all valid requests within thirty (30) days of receipt, in accordance with NPC requirements.
The JiliHots Platform is strictly intended for adults aged 21 years and above. JiliHots does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.
If JiliHots becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, it will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.
JiliHots primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where JiliHots uses cloud hosting providers or technology partners with infrastructure located abroad.
Where personal data is transferred outside the Philippines, JiliHots ensures that appropriate safeguards are in place to protect your data, including contractual clauses approved by the NPC or equivalent data protection standards. JiliHots will not transfer personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards.
The JiliHots Platform may contain links to third-party websites or services for informational or operational purposes. JiliHots is not responsible for the privacy practices or content of any third-party websites. This Policy applies solely to personal data collected and processed by JiliHots in connection with the Platform. We encourage you to review the privacy policies of any third-party sites you visit.
JiliHots reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where material changes are made to this Policy, JiliHots will notify registered players by posting a prominent notice on the Platform or by sending an in-platform notification prior to the changes taking effect. Your continued use of the Platform following notification of any changes constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how JiliHots protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by JiliHots, please contact our Data Protection Officer (DPO):
Email addresses above are displayed as plain text for correspondence purposes only and are not clickable links. JiliHots will never contact you asking for your password or full payment details.
If you are not satisfied with JiliHots' response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.
Your data is safe with us. Join thousands of Filipino players who trust JiliHots for a secure, fair, and exciting online casino experience. Register today and enjoy fast GCash payouts, top JILI Games titles, and 24/7 support. Must be 21 or older.
Must be 21+ to register. Please gamble responsibly. Visit our Responsible Gaming page for support tools and resources.